Yale Computer Science FAQs
Computer Science
Reporting Computing Problems
We hope to provide new CS Department faculty and staff with a solution to their basic questions. We have also included solutions to known problems.
If you do not see an item addressed in this FAQ sheet, please contact the Helpdesk at: 203.432.9000 or https://helpme.yale.edu
Computer Science Department
Send en email to itsteam1@yale.edu
To learn more on how to connect to the network, go here.
Machine FAQs
Linux
Normally, when a Linux machine is set up in CS, it is added to the backup schedule. To verify that your machine is being backed up on a regular basis, please contact CS support.
Windows / Mac
There are no locally provided backups for Windows and Mac machines. Information Technology Services (ITS) offers Crashplan
We prefer that sudo is used instead of giving out the root passwd. If you are a CS Faculty member that needs root access on your machine, please send a request to Faculty Support requesting sudo privileges.
Graduate students do not routinely have sudo access to their own workstations. We have made exceptions in the past.
- The student in question must be a Ph.D. student on a regular (non-first-year) workstation.
- The student has a legitimate need.
- The student has demonstrated competence in system administration.
- The student’s advisor approves.
The student is instructed in Yale’s appropriate use policy and departmental customs. In particular, sudo access must never be used to compromise the privacy or integrity of other user’s data.
If you meet the above requirements, then you will be added to the sudoers group on your machine. You will not be given the root password and you may not change the root password.
Mailing Lists
To have a CS department mailing list set up, you need to submit a request to: itsteam1@yale.edu
Your mailing list will be set up and further information will be provided.
More information about creating mailing lists can be found on the Yale ITS website.
Policy
Current policy regarding alumni accounts is that a graduate keeps his or her account from the date of graduation until a year from the following December. For the usual case of a May graduation, this means they keep their account for 19 months. For someone graduating in December, it’s 12 months.
We do not provide email forwarding service after an account is deleted, as that function is available to all Yale alumni through AYA.
Printing Service
Floor: 1
Name: YUAKWXXXXX00107BC1.stdusr.yale.internal
Model/Driver: RICOH Aficio MP C305
Floor: 1
Name: YUAKWXXXXX00107BL1.stdusr.yale.internal
Model/Driver: HP LaserJet P4015
Floor: 2
Name: YUAKWXXXXX00207BL1.stdusr.yale.internal
Model/Driver: HP LaserJet P4015
Floor: 2
Name: YUAKWXXXXX00207BC1.stdusr.yale.internal
Model/Driver: HP Color LaserJet CP4525
Floor: 3
Name: YUAKWXXXXX00307BL1.stdusr.yale.internal
Model/Driver: HP LaserJet P4015
Floor: 4
Name: YUAKWXXXXX00407BL1.stdusr.yale.internal
Model/Driver: HP LaserJet P4015
Floor: 5
Name: YUAKWXXXXX000507L1.stdusr.yale.internal
Model/Driver: HP LaserJet P4015
Floor: 5
Name: YUAKWXXX00507C1.stdusr.yale.internal
Model/Driver: Kyocera P6035cdn
Legacy Printer Names –> New NGN Printer Names
===================================================================== ljg.cs.yale.internal YUAKWXXXXX00008AL1.stdusr.yale.internal lj1.cs.yale.internal YUAKWXXXXX00107BL1.stdusr.yale.internal amr1.cs.yale.internal YUAKWXXXXX00107BC1.stdusr.yale.internal lj2c.cs.yale.internal YUAKWXXXXX00207BC1.stdusr.yale.internal lj2.cs.yale.internal YUAKWXXXXX00207BL1.stdusr.yale.internal lj3.cs.yale.internal YUAKWXXXXX00307BL1.stdusr.yale.internal lj314.cs.yale.internal YUAKWXXXXX00314BL1.stdusr.yale.internal lj4.cs.yale.internal YUAKWXXXXX00407BL1.stdusr.yale.internal lj5c.cs.yale.internal YUAKWXXX00507C1.stdusr.yale.internal lj5.cs.yale.internal YUAKWXXXXX000507L1.stdusr.yale.internal zoo-lj1.cs.yale.internal YUAKWXXXXX000323L1.stdusr.yale.internal
If you have trouble connecting to a printer please send email to itsteam1@yale.edu
Software
View the Yale University Software Catalog.